The Salvation Army UK and Ireland modernizes employee workflows to better serve communities with Copilot | Microsoft Customer Stories

Ken Grondell How To

💡 When every week matters, speed and precision can redefine what’s possible.

Amgen built a custom R&D agent in just six weeks with Microsoft Copilot Studio — showing how autonomous agents can streamline complex research workflows and accelerate innovation.

Read the story to see how your nonprofit can build custom agents that deliver measurable impact. @Microsoft 365 @Microsoft Copilot

Holland America Line sees signs of more informed purchasing with Copilot Studio agent | Microsoft Customer Stories

Ken Grondell How To

Artificial intelligence is enabling organizations to make better decisions and provide enhanced customer experiences. 🌊

Discover how Holland America Line utilized @Microsoft Copilot Studio to create an intelligent agent that assists travelers in making more informed purchasing choices, boosting satisfaction while enhancing operational insights.

Check out the story to learn how AI-driven engagement can strengthen customer relationships and generate significant business results. @Microsoft 365

What is an autonomous agent?

Ken Grondell How To

Imagine work that completes itself — no prompts, no hand-holding. 🤖

That’s the power of autonomous agents built with Microsoft Copilot Studio. These AI-powered agents take action on your behalf, so your teams can focus on work that moves the mission forward.

Check out this infographic to see how autonomous agents turn repetitive, manual tasks into smart, automated workflows. @Microsoft 365 @Microsoft Copilot

Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories

Ken Grondell How To

Retailers face constant pressure to deliver excellent customer experiences while keeping operations running smoothly. When Mountain Equipment Company identified a need to streamline financial operations, it adopted Microsoft Dynamics 365 Finance. Get the story on how the retailer’s modernization effort helps it more easily keep pace with business, improve customer service, and stay agile.

DM me to learn how ContentMX can help your company meet its modernization goals with Microsoft Dynamics 365. 👇 @microsoft-dynamics

Reimagining Cloud Strategies: Why AI-driven multi-cloud strategies are now essential

Ken Grondell How To

Multi-cloud is the new standard. ☁️

This article describes how AI is reshaping multi-cloud infrastructure, transforming how teams make decisions across platforms.

AI helps companies shift from reactive infrastructure management to proactive optimization. If your team is juggling multiple cloud environments, this article is a must-read. 👉

Top Cybersecurity Trends Emerging From RSA Conference 2025

Ken Grondell How To

Ransomware threats are evolving.

AI is reshaping both the attack surface and the defense landscape.

And zero trust? It’s no longer optional. 🔒

These are just a few of the takeaways from the 2025 RSA Conference — a must-read recap if you’re shaping your cybersecurity roadmap.

The Missing Piece In Your Competitive Strategy-and Its Impact On The Bottom Line

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Think your strategy is airtight? Think again. ⚠️

This article from Forbes explores how businesses are gaining an edge by integrating location intelligence into their planning, revealing patterns and insights that traditional dashboards miss.

Read the article to see how spatial thinking delivers bottom-line results:

5 AI Agent Myths You Need To Stop Believing Now

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Worried that AI agents are too expensive, too disruptive, or too risky to trust? You’re not alone, but you might be misinformed. 🤖 Don’t let outdated thinking stall your strategy. Get the facts in this article from Bernard Marr, and message us if you want to see where they might fit in your workflow.

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Ken Grondell How To

🤖 AI agents are redefining workplace productivity. Microsoft 365 Copilot Agents handle tasks automatically — giving your employees more time to focus on what matters most.
Watch how these agents work within Microsoft 365: retrieving data, taking action, and coordinating workflows to keep business moving. @Microsoft 365 @Microsoft Copilot

Maximizing Business Outcomes with Agentic AI

Ken Grondell How To

AI is revolutionizing business and delivering tangible returns on investment. 📈

Companies around the globe, including yours, are leveraging Microsoft Copilot Studio to create agents that automate processes, improve collaboration, and foster innovation at scale.

The eBook, “Maximizing Business Outcomes with Agentic AI,” illustrates how organizations like HP and PG&E are transforming their operations through agentic AI. Download the eBook to discover how Copilot Studio can empower your business to achieve similar results. @Microsoft 365 @Microsoft Copilot