Microsoft Guided Tours

Ken Grondell How To

Deliver frictionless experiences across channels with #MSDyn365 Contact Center. See how it reduces call volume and hold times with intelligent chatbots and voicebots. How can Microsoft Dynamics 365 Contact Center empower your agents to deliver great service when a human touch is required? Take the guided tour to see it in action. DM us to discuss putting Dynamics 365 Contact Center to work in your organization.

Microsoft Copilot for Security In Action

Ken Grondell How To

Meet Microsoft Copilot for Security, your #AI assistant for uncovering security vulnerabilities and threats and improving security posture. Watch this video to see Copilot for Security in action.
@Microsoft Security

Migrate to Innovate: Be AI-ready, Be Secure

Ken Grondell How To

By 2025, 90% of companies will rely on #GenerativeAI to drive innovation. Is your cloud ready for AI’s demands?

Migrating to the cloud isn’t one-size-fits-all. Azure offers flexible solutions to meet your business where it is in its journey. Watch the video to see how Azure can help you build a foundation for scalable, secure AI innovation. ⬇️

The Coming Year: GenAI Enters The Roll-Up-Our-Sleeves-And-Get-To-Work Phase

Ken Grondell How To

Generative AI (GenAI) is transitioning from a buzzworthy concept to a practical tool reshaping business operations. This year marks the shift from theoretical discussions to hands-on implementation, focusing on real-world applications that enhance efficiency and innovation. Key considerations include ensuring data quality, addressing ethical implications, and preparing the workforce for this technological integration. Explore how GenAI is set to transform industries and what steps your organization can take to stay ahead in this evolving landscape.

Learn OpenShift Virtualization: 7 training resources to help you get started

Ken Grondell How To

Red Hat OpenShift Virtualization is included with @Red Hat OpenShift and with it, you can migrate your traditional virtual machines (VMs) onto a consistent, comprehensive, modern hybrid cloud application platform.

Read this blog for 7 learning resources to get you started transforming and consolidating your platforms into a modern and unified tech stack.

#OpenShift #Virtualization

Joos uses Copilot for Microsoft 365 to grow its brand with worldwide collaboration

Ken Grondell How To

“Copilot enabled us to spend more time on strategy and less time on admin work, helping us scale effectively.” – Dominic Comley, Director of Global Operations at Joos.

⬆️ Wish this could be you? Check out this case study on Joos to learn insights into using AI for your operations.

Ready to integrate? Message us to further discuss how Copilot can work for you and your team. #Microsoft #Copilot #AI #AzureAI

A Day in the life of an Operations Manager

Ken Grondell How To

Your operations managers balance cost analysis, report creation and team communication — often with limited time. With @microsoft-copilot, these tasks become seamless and efficient. ✅

Have a look at the infographic to learn how #AI tools simplify workflows and boost productivity. #Microsoft #Copilot